Manage your Asset Grove subscription

Open Asset Grove > Settings > General and use the Access section.

• Select Refresh access after checkout or when an active plan is not recognized.
• Open subscription management to change or cancel through the secure customer portal.
• Update the payment method through the provider's secure page.
• Sign out when you need to connect a different account.

Use the same email address for sign-in and checkout. A mismatch is the most common reason a valid purchase does not appear in the app.

Asset Grove can verify an active entitlement offline for up to 28 days after a successful refresh. If that window expires, reconnect to the internet and refresh access.

For a missing plan or access screen that will not clear, follow Sign-in and access troubleshooting.